At Southwest Vision, your privacy and sensitive patient information is very important to us.
Please follow this link to read our comprehensive Privacy Policies.
Our doctors and staff are trained to federal and mandatory guidelines yearly. These training modules included HIPAA, OSHA, and Fraud Compliance.
If you have any concerns about your privacy at our office, please address this immediately with our Privacy Officer, Dr. Yousef.
Patient records are backed-up to a secure server and being monitored 24-hrs a day.
We have a patient portal that allows a secure and encrypted platform for patient communication between doctors and staff. Through your portal you will have access to your updated contact lens and glasses prescriptions, medical summaries, and invoices.
If you prefer email communication, we use an encrypted platform called PROTON mail.